{"id":17,"date":"2018-10-15T04:56:28","date_gmt":"2018-10-15T04:56:28","guid":{"rendered":"https:\/\/onetwork.hk\/?page_id=17"},"modified":"2018-10-19T18:14:41","modified_gmt":"2018-10-19T10:14:41","slug":"sla","status":"publish","type":"page","link":"https:\/\/www.1network.hk\/index.php\/sla\/","title":{"rendered":"Service Levels"},"content":{"rendered":"<p><strong>Service Levels<\/strong><\/p>\n<p>Below are service level indicators of OneNetwork.<\/p>\n<p>Availability: &gt;99.95%<br \/>\nPacket Error: &lt;0.1%<br \/>\nLatency: &lt;8ms<br \/>\nJitter: &lt;2ms<br \/>\nService restoration time: \u00a04 hours<\/p>\n<p>The above indicative service level figures are to be measured between any two end-points within the OneNetwork fabric under 1500-bytes MTU size of known unicast packets with not more than 80% of bandwidth loading at both end-points.<\/p>\n<p>Network availability and restoration time calculations do not include scheduled maintenance down times. Service levels figures are indications only and are not guarantees.<\/p>\n<p>Resilience and Failover at ring cable breakage:-<\/p>\n<p>Core Rings: &lt;50ms failover time<br \/>\nAccess Rings: &lt;1s failover time<\/p>\n<p>The OneNetwork platform conforms to MEF Carrier Ethernet 2.0 requirements with standard security in broadcast and MAC address limits at each end point. VLAN trunking is transparent provided Ethernet Frame Size does not exceed 9K bytes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service Levels Below are service level indicators of OneNetwork. Availability: &gt;99.95% Packet Error: &lt;0.1% Latency: &lt;8ms Jitter: &lt;2ms Service restoration time: \u00a04 hours The above indicative service level figures are to be measured between any two end-points within the OneNetwork fabric under 1500-bytes MTU size of known unicast packets with not more than 80% of<span class=\"post-excerpt-end\">&hellip;<\/span><\/p>\n<p class=\"more-link\"><a href=\"https:\/\/www.1network.hk\/index.php\/sla\/\" class=\"themebutton\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Levels - OneNetwork<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1network.hk\/index.php\/sla\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Levels - OneNetwork\" \/>\n<meta property=\"og:description\" content=\"Service Levels Below are service level indicators of OneNetwork. Availability: &gt;99.95% Packet Error: &lt;0.1% Latency: &lt;8ms Jitter: &lt;2ms Service restoration time: \u00a04 hours The above indicative service level figures are to be measured between any two end-points within the OneNetwork fabric under 1500-bytes MTU size of known unicast packets with not more than 80% of&hellip;Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.1network.hk\/index.php\/sla\/\" \/>\n<meta property=\"og:site_name\" content=\"OneNetwork\" \/>\n<meta property=\"article:modified_time\" content=\"2018-10-19T10:14:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.1network.hk\/#website\",\"url\":\"https:\/\/www.1network.hk\/\",\"name\":\"OneNetwork\",\"description\":\"1 connection, 1 flat fee, all data centres.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.1network.hk\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.1network.hk\/index.php\/sla\/#webpage\",\"url\":\"https:\/\/www.1network.hk\/index.php\/sla\/\",\"name\":\"Service Levels - OneNetwork\",\"isPartOf\":{\"@id\":\"https:\/\/www.1network.hk\/#website\"},\"datePublished\":\"2018-10-15T04:56:28+00:00\",\"dateModified\":\"2018-10-19T10:14:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.1network.hk\/index.php\/sla\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.1network.hk\/index.php\/sla\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.1network.hk\/index.php\/sla\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Service Levels\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service Levels - OneNetwork","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.1network.hk\/index.php\/sla\/","og_locale":"en_US","og_type":"article","og_title":"Service Levels - OneNetwork","og_description":"Service Levels Below are service level indicators of OneNetwork. Availability: &gt;99.95% Packet Error: &lt;0.1% Latency: &lt;8ms Jitter: &lt;2ms Service restoration time: \u00a04 hours The above indicative service level figures are to be measured between any two end-points within the OneNetwork fabric under 1500-bytes MTU size of known unicast packets with not more than 80% of&hellip;Read More","og_url":"https:\/\/www.1network.hk\/index.php\/sla\/","og_site_name":"OneNetwork","article_modified_time":"2018-10-19T10:14:41+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/www.1network.hk\/#website","url":"https:\/\/www.1network.hk\/","name":"OneNetwork","description":"1 connection, 1 flat fee, all data centres.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.1network.hk\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.1network.hk\/index.php\/sla\/#webpage","url":"https:\/\/www.1network.hk\/index.php\/sla\/","name":"Service Levels - OneNetwork","isPartOf":{"@id":"https:\/\/www.1network.hk\/#website"},"datePublished":"2018-10-15T04:56:28+00:00","dateModified":"2018-10-19T10:14:41+00:00","breadcrumb":{"@id":"https:\/\/www.1network.hk\/index.php\/sla\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.1network.hk\/index.php\/sla\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.1network.hk\/index.php\/sla\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Service Levels"}]}]}},"_links":{"self":[{"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/pages\/17"}],"collection":[{"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":16,"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":318,"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions\/318"}],"wp:attachment":[{"href":"https:\/\/www.1network.hk\/index.php\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}